Terms and Conditions

Terms & Conditions of Sale
Please note that all these terms have been deemed to have been accepted when any customer of Aniluin
places an order. These terms and conditions can only be altered in writing by a Director of Aniluin Distribution.
1) Prices and specifications are subject to change without notice.
2) All goods are subject to 10% GST
3) All goods remain the property of Aniluin Distribution until full payment is received
4) Aniluin’s payment terms are cash before delivery only, accounts will be considered upon application.
5) For customers with a credit account, failure to adhere to the terms of the account may result in the retraction of credit facilities.
6) For customers paying by Credit Card there will be a surcharge of 1.5%, unless the goods are being paid for on or, at the time of collection. Visa and Mastercard only are accepted.
7) Pricing on our website for out of stock items is subject to change prior to shipping as costs may vary due to external factors.
Return Goods Policy
1) Aniluin must be notified within 7 days of receipt of goods, if they are faulty/damaged or are not the goods ordered. Returns must be accompanied by an Aniluin Return Authority Form and Number that is available to download from our downloads page.
2) Returns will not be accepted for goods in the following conditions:
a) Soiled, marked, used or otherwise damaged.
b) Damaged packaging.
c) Incomplete product (includes instruction manuals, keys etc)
d) Goods returned without a Return Authority Form & Number.
3) Freight on returns will be payable by the customer unless the cause for the return can be directly
attributed to Aniluin.
4) Authorised returns on which freight is payable by Aniluin must be consigned through the carrier nominated by Aniliun at the time of authorisation.
5) Aniluin reserves the right to return at the customers expense goods not complying with this return goods policy.
6) Aniluin reserves the right to charge a restocking fee of up to 50% of the value of the goods returned.
Warranty & Service
1) Unless specifically stated in various Aniluin price lists, quotations and/or proposals, or as detailed below,
warranty on all Aniluin products is 12 months return to base, except for cables, power supplies and batteries which may be less.
2) Goods returned under warranty must be accompanied by a completed Return Authority Form and Number or they will not be accepted into our service department.
3) Warranty does not cover any damage caused by incorrect use of the product, (eg liquid spillage).
4) Goods returned for warranty repairs that are not faulty will be considered a chargeable job and a minimum half hours labour plus freight will be charged.
5) If a product is returned for repair and you decline to go ahead with the repair, a minimum half hours labour will be charged as a quote fee.
5) Many manufacturers have some exceptions to their standard warranty, (e.g. Power supplies and cables). Please note that we provide 'manufacturers'
warranty only, and therefore cannot pass on warranty where it is not covered by the manufacturer.
6) On site warranty covers metro areas only. Please call to confirm coverage if you are unsure.
Exceptions to the standard 12 month return to base warranty are, (this is not a complete list, please refer to our website against each product or call to check):
1 year RTB  - (limited to 6 months on print head) Zebra Printers
1 Year RTB Parts Only - Casio
2 years RTB - Nexa PX700III, PX700IV, Epson TM-U220, TM-T82II, Nexa CB-910, CB-710
2 years RTB (limited to 1 year / 1 million inches on print head) - All TSC Label Printers
2 years RTB - Nexa NP-1160 includes power supplies.
3 years RTB - CipherLab 1560 & 1562 (12 months on 1562 scan engine)
3 year RTB - Nexa NP-1652, NP-2160, APD 200J, 200I includes power supplies.
4 years RTB - Epson TM-T88V, TM-T88VI
5 years RTB -  CipherLab 1000A, 1500P
90 days RTB - Honeywell power supplies, cables, batteries, non electronic accessories, CipherLab cables, batteries and power supplies.
Freight Policy
1) Freight is payable on all products except where agreed in writing with Aniluin.
2) Minimum freight and handling charge is $15ex.
3) Freight is payable on all orders, including back orders, unless otherwise stated in writing by Aniluin.